{"id":370,"date":"2025-04-12T12:52:06","date_gmt":"2025-04-12T17:52:06","guid":{"rendered":"https:\/\/cablefuturotv.com.co\/?page_id=370"},"modified":"2025-04-14T11:00:07","modified_gmt":"2025-04-14T16:00:07","slug":"nuestros_ninos-2","status":"publish","type":"page","link":"https:\/\/cablefuturotv.com.co\/?page_id=370","title":{"rendered":"PQRS"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-flow wp-container-core-group-is-layout-5 wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-columns alignfull is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-contrast-color has-text-color has-link-color wp-elements-0adbbabbdb6e1caa7f883a654ffef5b6\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-3-color\">Peticiones quejas reclamos y recursos (PQRS)<\/mark><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"682\" src=\"https:\/\/cablefuturotv.com.co\/wp-content\/uploads\/2025\/04\/pqrs.jpg\" alt=\"\" class=\"wp-image-374\" style=\"width:653px;height:auto\" srcset=\"https:\/\/cablefuturotv.com.co\/wp-content\/uploads\/2025\/04\/pqrs.jpg 1025w, https:\/\/cablefuturotv.com.co\/wp-content\/uploads\/2025\/04\/pqrs-300x200.jpg 300w, https:\/\/cablefuturotv.com.co\/wp-content\/uploads\/2025\/04\/pqrs-768x511.jpg 768w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><\/figure>\n\n\n\n<p class=\"has-contrast-color has-accent-6-background-color has-text-color has-background has-link-color wp-elements-93777437a5355277db65b7d7a9ff1195\" id=\"u128889-3\">Su <strong>petici\u00f3n o queja\/reclamo<\/strong> ser\u00e1 contestada a m\u00e1s tardar <strong>tres (3) d\u00edas habiles<\/strong> despu\u00e9s de realizar la petici\u00f3n, a trav\u00e9s de nuestra l\u00ednea de <strong><a href=\"https:\/\/wa.link\/ooyo6v\" data-type=\"link\" data-id=\"https:\/\/wa.link\/ooyo6v\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#148416\" class=\"has-inline-color\">whatsapp 3025151211<\/mark><\/a><mark style=\"background-color:rgba(0, 0, 0, 0);color:#269516\" class=\"has-inline-color\"><a href=\"https:\/\/wa.me\/<3025151211&gt;\" data-type=\"link\" data-id=\"https:\/\/wa.me\/<3025151211&gt;\"> <\/a><\/mark><\/strong> \u00f3 a nuestro correo <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#4da4bf\" class=\"has-inline-color\">cablefuturotvsas@gmail.com<\/mark><\/strong><\/p>\n\n\n\n<p class=\"has-contrast-color has-accent-6-background-color has-text-color has-background has-link-color wp-elements-963378b189c1fa47271d736c8f23621a\" id=\"u128889-3\">Si su petici\u00f3n o queja\/reclamo no es atendida en la fecha indicada, se entender\u00e1 que ha sido resuelta a su favor.<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-60bf8c67e2b6a9a3c02661d382b116e1\"><\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\"><\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-background has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\" style=\"background-color:#6969690d;flex-basis:25%\">\n<h3 class=\"wp-block-heading\" id=\"0-nuestros-planes-de-servicio-\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#224798\" class=\"has-inline-color\"><strong>NUESTROS PLANES DE SERVICIO<\/strong><\/mark><\/h3>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color has-medium-font-size wp-elements-3a070963b4fdd57e5e30bfa1af100bdb\">En <strong>Cable Futuro <\/strong>sabemos que cada hogar y negocio tiene necesidades \u00fanicas. Por eso, ofrecemos una variedad de planes flexibles que se adaptan a ti.<\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-base-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/cablefuturotv.com.co\/?page_id=2\" style=\"background-color:#4da4bf\"><strong>Ver planes de Servicio<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-4-color has-alpha-channel-opacity has-accent-4-background-color has-background is-style-default\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"1-normatividad-crc-\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#224798\" class=\"has-inline-color\"><strong>NORMATIVIDAD CRC<\/strong><\/mark><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/cablefuturotv.com.co\/wp-content\/uploads\/2025\/03\/CRC_Colombia-1.png\" alt=\"\" class=\"wp-image-62\" style=\"width:213px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color has-medium-font-size wp-elements-fae1113de1fefa8f72f44632c247ecc0\"><strong>Cable Futuro <\/strong>opera bajo las regulaciones de la<strong> CRC<\/strong> (Normativa de la Comisi\u00f3n de Regulaci\u00f3n de<br>Comunicaciones ), lo que garantiza la protecci\u00f3n de los consumidores y la competencia en el mercado de las telecomunicaciones.<\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-color has-text-color has-link-color wp-elements-4f1c94a749f12b58d4214fd269ea6b99\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.49), 19px);\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-4-color\"><a href=\"https:\/\/cablefuturotv.com.co\/?page_id=276\" data-type=\"link\" data-id=\"https:\/\/www.crcom.gov.co\/es\/normatividad\">Click para m\u00e1s informaci\u00f3n<\/a><\/mark><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-4-color has-alpha-channel-opacity has-accent-4-background-color has-background is-style-default\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"2-protejamos-nuestros-ni%C3%B1os-y-adolescentes-\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#224798\" class=\"has-inline-color\"><strong>Protejamos nuestros ni\u00f1os y adolescentes<\/strong><\/mark><\/h3>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"3-denuncia-la-pornografia-infantil-\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#6b87c3\" class=\"has-inline-color\"><strong>DENUNCIA LA PORNOGRAFIA INFANTIL<\/strong><\/mark><\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cablefuturotv.com.co\/wp-content\/uploads\/2025\/03\/DeWatermark.ai_1741801525843-Photoroom-1024x614.png\" alt=\"\" class=\"wp-image-88\" style=\"width:332px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-contrast-color has-text-color has-link-color wp-elements-62b2dd31dfd82b4bdf0a447353ca6e4d\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.392), 18px);\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-4-color\"><a href=\"https:\/\/cablefuturotv.com.co\/?page_id=254\" data-type=\"link\" data-id=\"https:\/\/www.crcom.gov.co\/es\/normatividad\">M\u00e1s informaci\u00f3n<\/a><\/mark><\/strong><\/p>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color has-medium-font-size wp-elements-c3168af83bbb6315f01a599ed0e5863c\"><strong>Cable Futuro<\/strong> informa que no realiza ning\u00fan tipo de bloqueo de contenido salvo la que est\u00e1n estipulada en la Ley 679 de 2001, Decreto 1524 de 2002, Ley 1336 de 2009, Ley 1341 de 2009 , sin el Consentimiento del usuario.<\/p>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-60bf8c67e2b6a9a3c02661d382b116e1\"><\/p>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-60bf8c67e2b6a9a3c02661d382b116e1\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#224797\" class=\"has-inline-color\">Nuestra Ubicaci\u00f3n<\/mark><\/strong><\/h3>\n\n\n\n<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d836.5002437185349!2d-74.64475688265657!3d4.20301976335742!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8e3edf019193120d%3A0x4b042a05cba815cd!2sCABLE%20FUTURO%20TV!5e0!3m2!1ses-419!2sco!4v1742568024751!5m2!1ses-419!2sco\" width=\"400\" height=\"300\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-60bf8c67e2b6a9a3c02661d382b116e1\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Peticiones quejas reclamos y recursos (PQRS) Su petici\u00f3n o queja\/reclamo ser\u00e1 contestada a m\u00e1s tardar tres (3) d\u00edas habiles despu\u00e9s de realizar la petici\u00f3n, a trav\u00e9s de nuestra l\u00ednea de whatsapp 3025151211 \u00f3 a nuestro correo cablefuturotvsas@gmail.com Si su petici\u00f3n o queja\/reclamo no es atendida en la fecha indicada, se entender\u00e1 que ha sido resuelta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ub_ctt_via":"","footnotes":""},"class_list":["post-370","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=\/wp\/v2\/pages\/370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=370"}],"version-history":[{"count":22,"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=\/wp\/v2\/pages\/370\/revisions"}],"predecessor-version":[{"id":418,"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=\/wp\/v2\/pages\/370\/revisions\/418"}],"wp:attachment":[{"href":"https:\/\/cablefuturotv.com.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}